Kolkata Metro Smart Card
After introducing RFID Token, Kolkata Metro introduced a Smart Card service provided by CRIS.
Three types of Smart Cards are available for travel kolkata metro:
- Stored Value Card (Regular Passengers)
- Student Card
- Tourist Card
Table of Contents
Stored Value Smart Card
The first time user will have to purchase the smart card by paying ₹150/200/300/500 & 1000, and later on get the pass value recharged for any amount of Rs.100/200/300/500 & 1000, up to maximum card balance of ₹ 5000. A 10% bonus on flat rate is given on issuing new smart card and further on recharging of smart card.
New Card Fare (First Time):
| Recharge Value (Rs.) | Travel Value | Validity |
|---|---|---|
| 150 | Rs. 77 | 365 days |
| 200 | Rs. 132 | 365 days |
| 300 | Rs. 242 | 365 days |
| 500 | Rs. 462 | 365 days |
| 1000 | Rs. 1012 | 365 days |
Top-up Card Fare (Second Time):
| Recharge Value (Rs.) | Travel Value | Validity |
|---|---|---|
| 100 | Rs. 110 | 365 days |
| 200 | Rs. 220 | 365 days |
| 300 | Rs. 330 | 365 days |
| 500 | Rs. 550 | 365 days |
| 1000 | Rs. 1100 | 365 days |
Recharge Kolkata Metro Smart Card Online.
Rules for Stored Smart Card:
- Validity of such card is one year from the date of purchase or date of “add value”.
- In case the smart card is topped up within validity period, the balance amount remaining on the card is carried forward.
- In case the validity of card has expired at the time of “topping up”, recharging can be done on the smart card.
- A passenger is allowed to enter through the entry gate only with a minimum balance ₹ 25/- only.
- In case a patron does not flash his smart card an improper exit, the card is locked. The maximum chargeable ₹ 25/- is deducted from the card balance when the same is presented. The card is unlocked, when it is presented at the booking counter.
- When a passenger tries to exit with a card without proper entry recorded in it, the passenger is not deemed to be traveling without ticket.
- Lost card is not replaced under any circumstances.
Student Smart Card
The first time user is to pay one time security deposit of ₹ 80/- for purchasing the student smart card and get the pass value loaded for 40 or 80 Rides. After the validity is over, the same card again can be recharged as per requirement.
| Travel Value | Validity |
|---|---|
| 40 Rides | 30 days |
| 80 Rides | 90 days |
Rules for Student Smart Card:
- Validity of student smart card is 30 days and 90 days according to value loaded for 40 rides and 80 rides.
- The card is sold only at the booking counters of selected stations of all Lines. This card is issued in favour of two (2) fixed stations.
- Concession of 60% of the chargeable fare is granted to students attending School / Madrasas / Vocational Institutions up to classes academically equivalent to Class – XII.
- When a student makes an improper exit without flashing his card on the gate, the card gets locked. One ride is deducted when the card is presented to the booking counter in the next visit and simultaneously the card gets unlocked.
- When a student tries to exit with a card without proper entry recorded in it, the student is deemed to be traveling without ticket. He is liable to pay penalty of ₹ 250.
- Lost card is not replaced under any circumstances.
Tourist Smart Card
Two new types of Tourist Smart Cards offer Kolkata metro;
| Card Type | Recharge Value (Rs.) | Security Deposit (Rs.) | Validity |
|---|---|---|---|
| Tourist Smart Card-I | 250.00 | 80.00 (refundable) | Unlimited rides for 3 days |
| Tourist Smart Card-II | 550.00 | 80.00 (refundable) | Unlimited rides for 5 days |
Rules for Tourist Smart Card:
- After the validity of the tourist card is over, the same can be recharged as per the convenience of the tourist.
- Security deposit ₹ 80 is Refundable on booking counter , if your card in good condition
- Lost card is not replaced under any circumstances.
Penalty:
- The maximum permissible time limit between purchase of smart token and entry into paid area at the station is 45 minutes and between entry to exit is 120 minutes for both token and card (smart card and student smart card).
- In case patron is detected traveling without token /any type of card, a penalty of ₹250/- plus the maximum fare chargeable at the station of detection is charged.
- In case a token holder oversteps his zone of travel, he is required to pay a penalty of ₹250/- plus the difference of fare between the zone of actual travel and over stepped zone.
- Penalty for nuisance activities affecting cleanliness of Railway premises is up to ₹ 500 and penalty for other nuisance activities is up to ₹ 250.
Refunds:
Balance amount is refunded, in case of CST (Contactless Smart Token) and CSC (Contactless Smart Token), after rounding off to the immediate lower whole number.
Refund of Smart Card and Student Smart Card in different scenarios:
| Card attributes | Conditions | Refund Scenario |
| Physical condition | Ok | Only Security Deposit is refunded |
| Electronic Readability | Ok | |
| Readability of engraved ID | Clear | |
| Validity | Expired | |
| Card attributes | Conditions | Refund Scenario |
| Physical condition | Ok | Proportionate balance amount is refunded along with Security Deposit. |
| Electronic Readability | Ok | |
| Readability of engraved ID | Clear | |
| Validity | OK | |
| Card attributes | Conditions | Refund Scenario |
| Physical condition | Ok | Proportionate balance amount is refunded along with Security Deposit. |
| Electronic Readability | Unreadable | |
| Readability of engraved ID | Clear | |
| Validity | Ok | |
| Card attributes | Conditions | Refund Scenario |
| Physical condition | Ok | Only Security Deposit is refunded. |
| Electronic Readability | Unreadable | |
| Readability of engraved ID | Clear | |
| Validity | Expired | |
| Card attributes | Conditions | Refund Scenario |
| Physical condition | Damaged | Proportionate balance amount is refunded without Security Deposit. |
| Electronic Readability | Ok | |
| Readability of engraved ID | Clear | |
| Validity | Ok |